Clean Comes First
Our Cleanliness Guarantee
Rest assured that your safety is our top priority. We are closely monitoring the latest developments from the Centers for Disease Control and Prevention (CDC), as well as continuing to follow the CDC-approved guidance of the American Hotel & Lodging Association (AHLA). From our family to yours, we’ll get through this together.
Highlights
Staff Safety Protocols
We will perform daily temperature checks on all team members.
Dedicated Team
Our staff is trained in deep-cleaning and sanitation processes.
Enhanced Cleaning
We are following all guidelines set by the AHLA and approved by the CDC.
Our Cleanliness Guarantee
Other Protocols & Precautions
- We will provide masks for our guests and team members.
- We clean with EcoLab-recommended sanitizing products.
- We will be performing supervised room inspections to ensure deep cleaning.
- Unless specifically requested, our housekeeping team will not enter guest rooms during stays.
- We have added a partition between check-in services and the guest area to limit contact.
- High-contact areas and high-touch objects, such as door handles, will be sanitized multiple times per day.
Other Protocols & Precautions
- We will provide masks for our guests and team members.
- We clean with EcoLab-recommended sanitizing products.
- We will be performing supervised room inspections to ensure deep cleaning.
- Unless specifically requested, our housekeeping team will not enter guest rooms during stays.
- Our pools and beaches will remain open with a minimum of six feet between groups of guests.
- We have added a partition between check-in services and the guest area to limit contact.
- High-contact areas and high-touch objects, such as door handles, will be sanitized multiple times per day.
- Our staff is required to wear masks and gloves at all times.
- Our staff will receive temperature checks before shifts.