drift header hotel policies
Frequently Asked Questions

General Information

What are the check-in and check-out times?

Check in: 4 PM check out: 11 AM

What is the minimum age to check in?

21 yrs old.

What is the hotel’s cancellation policy?
  • A non-refundable one (1) night stay + taxes and fees will be charged at the moment of booking. The remaining amount due on the account will be charged upon check in.
  • If a reservation is cancelled within fourteen (14) days of arrival or in case of a no-show, there will be a charge for 100% of all nights booked with us.
  • If a reservation is cancelled fourteen (14) days prior to the date of arrival the non-refundable one (1) night stay + taxes and fees will be forfeited.
  • If a reservation is made through Non-Refundable Advance Purchase Rate, the full amount of the stay (plus taxes) will be charged at the time of booking. If cancellation of or change to reservation is made, guest will forfeit total room charge plus tax.
  • We do not offer refunds or discounts for early departures. Reservation payments are final.
  • Drift Hotel reserves the right to cancel any and all reservations at our discretion.
Do you offer early check-in or late check-out? Is there a fee?

Early check ins and check outs are subject to availability with no extra fee.

Is the front desk staffed 24 hours a day?

No

Parking & Transportation

Is parking available at the hotel?

Yes

Is parking free or is there a fee?

Free

Do you offer valet parking?

No

Do you have EV charging stations?

No

Is airport transportation or shuttle service available?

No

Are there taxi or rideshare services nearby?

Lyft/Uber is available around the area

Rooms & Amenities

Do the rooms have air conditioning/heating?

Yes

What types of rooms do you offer?

Single Standard King Rooms/Double bed rooms, Suites.

Are the rooms pet-friendly?

No

Are there accessible rooms available?

Yes, our Ocean View Suite is ADA accessible.

Do rooms include a mini fridge/microwave/coffee maker?

Yes

Is there complimentary Wi-Fi in the rooms and public areas?

Yes

Are cribs or rollaway beds available?

Baby cribs, yes. Rollaway beds, no.

Do you offer housekeeping daily?

No

Dining

Is breakfast included? If not, is it available for purchase?

No

Are there any nearby restaurants you recommend?

Snappers, Dry Rocks, Sol by The Sea, Snooks Bayside, Fish house, Calusa, Mrs. Macs

Is there an on-site restaurant or bar?

No

Do you offer room service?

No

Leisure & Activities

Do you have a pool? Is it heated/indoor/outdoor?

No

Is there a fitness center or gym on-site?

No

Do you offer spa services?

No

Are there any activities or entertainment options at the hotel?

We offer complimentary kayaks, paddle board, snorkeling gears and bicycles.

Are there any family-friendly activities nearby?

Yes. (theater of the sea, John Pennekamp state park, Bird Sanctuary, Snorkeling tours, Boat tours etc..)

Location & Nearby Attractions

How far are you from the airport/downtown/beach/major landmarks?

Pets

Do you allow pets? What is your pet policy?

No, we do not allow pets/emotional support animals, however we welcome service animals.

Safety & Policies

Do you have a smoking policy?

Smoking inside the rooms is prohibited, however, We have a designated smoking area outside.

Are there any additional resort or facility fees?

We collect $10 resort fee + tax.

Additional Guest Services

Do you offer luggage storage?

Yes, we can keep the luggage inside the office until check in time.

Is there a concierge or guest services desk?

Yes

Can I ship packages to the hotel?

Yes

Do you offer laundry or dry cleaning services?

No